Last updated: June 2026 | Effective immediately upon account registration
All fly99 accounts and services are strictly restricted to individuals aged 21 and above. Age verification is mandatory and non-negotiable under fly99's international gaming authority licensing conditions.
Each player is permitted one fly99 account only. The unified RM wallet covers all platform sections — sportsbook, live casino, and slots — with deposits and withdrawals processed via Malaysian payment channels including Touch n Go and Boost.
All fly99 game outcomes — RNG and live dealer — are produced by certified providers subject to independent audit. fly99 does not manipulate or influence game outcomes in any way.
All promotional bonuses are subject to specific wagering requirements, time limits, and game restrictions that are set out in the relevant promotion terms. General bonus rules in these Terms apply where specific promotion terms are silent.
Players are solely responsible for maintaining the confidentiality of their fly99 login credentials. fly99 is not liable for losses arising from unauthorised account access where the player has failed to maintain reasonable credential security.
Malaysian players accessing fly99 are solely responsible for determining whether online gambling is lawful in their specific locality. fly99 operates under international gaming authority licensing but makes no representation about local Malaysian law.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and fly99 ("fly99", "we", "us", "our"), governing your access to and use of the fly99 website located at https://fly99.biz and all associated services, including but not limited to online casino games, live dealer tables, sports betting, and promotional programmes.
By completing the fly99 registration process, clicking "I Accept", logging into an existing fly99 account, or by otherwise using any fly99 service, you confirm that you have read these Terms, that you understand them, and that you agree to be bound by them. If you do not agree to these Terms, you must immediately cease use of all fly99 services and close your account.
These Terms are to be read in conjunction with fly99's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
Access to fly99's services is subject to the following eligibility requirements, all of which must be satisfied on an ongoing basis:
Each player is permitted to hold one (1) fly99 account only. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of any balance held across all associated accounts.
When registering, you agree to provide accurate, current, and complete information including your full legal name, date of birth, residential address, and valid email address. You agree to update this information promptly if it changes. fly99 will rely on the registration information you provide for identity verification, payment processing, and regulatory compliance purposes.
You are solely responsible for maintaining the security and confidentiality of your fly99 username and password. You must not share your login credentials with any other person. fly99 is not liable for any loss or damage arising from your failure to maintain reasonable credential security, including but not limited to losses caused by unauthorised access to your account by a third party.
If you become aware or reasonably suspect that your fly99 account has been accessed without your authorisation, you must contact fly99 support immediately at [email protected].
fly99 accepts deposits in Malaysian Ringgit (RM) via the following payment methods: Touch n Go eWallet, Boost eWallet, Maybank2u, CIMB Clicks, Public Bank PBe, Visa, and Mastercard. Minimum deposit amounts and applicable processing times are displayed on the deposit page within your fly99 account.
All payments must be made from accounts or cards registered in your own name. fly99 does not accept payments from third parties. Any deposit identified as originating from a third-party payment source may be refunded and the associated account may be suspended pending investigation.
Withdrawals are processed to the same payment method used for the most recent deposit, subject to applicable withdrawal minimums. fly99 targets processing of verified withdrawal requests within the timeframes displayed at the time of request. fly99 does not charge fees for standard RM withdrawals to Malaysian payment methods.
fly99 may delay or withhold a withdrawal request pending completion of identity verification, anti-money laundering checks, or investigation of suspected fraudulent activity. Where a withdrawal is withheld, fly99 will communicate the reason and estimated timeline to the account holder.
fly99 offers various promotional bonuses including but not limited to deposit match bonuses, free spins, cashback offers, and accumulator enhancements. All bonuses are subject to the specific terms published alongside each promotion, including wagering requirements, minimum odds, eligible games, and expiry dates.
General bonus rules applicable to all fly99 promotions unless specifically overridden by promotion-specific terms include:
All bets and wagers placed on fly99 are subject to the specific rules applicable to the relevant game or sport. These rules are accessible within each game or betting market and form part of these Terms by reference.
fly99 reserves the right to void any bet or game result where a technical error, manifest pricing error, or system fault is identified that materially affected the outcome. In such cases, affected stakes will be returned to player accounts.
In the event of a dispute regarding a game outcome or bet settlement, the fly99 server logs constitute the authoritative record. Where a player disputes a result, they must contact support within 30 days of the disputed event. fly99 will not investigate disputes raised more than 30 days after the relevant event.
fly99 does not guarantee continuous availability of any specific game, market, or feature. Scheduled maintenance, technical issues, or regulatory requirements may result in temporary unavailability of specific content without prior notice.
The following conduct is strictly prohibited on the fly99 platform. Breach of any prohibition in this section may result in immediate account suspension, permanent closure, forfeiture of balance, and referral to relevant authorities where applicable:
fly99 is committed to providing a safe and responsible gaming environment. The following tools are available to all fly99 account holders and may be accessed from the account settings menu at any time:
fly99 enforces a minimum age of 21 for all services. Players who believe they may have a gambling problem are encouraged to use the self-exclusion tool and to seek support from international responsible gaming resources. Full details are available on the fly99 Responsible Gaming page.
All content on the fly99 website and platform, including but not limited to text, graphics, logos, game assets, software, and the fly99 brand name and logo, is the intellectual property of fly99 or its licensed providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the fly99 platform for personal, non-commercial gambling purposes only.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any fly99 content without prior written authorisation from fly99. Unauthorised use of fly99 intellectual property may result in civil and criminal liability.
To the fullest extent permitted by applicable law, fly99 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of fly99 services, regardless of whether fly99 has been advised of the possibility of such damages.
fly99's aggregate liability to you in respect of any claim arising from or in connection with these Terms or fly99's services shall not exceed the net deposits made by you in the 12-month period immediately preceding the relevant claim.
fly99 does not warrant that the platform will be available continuously, free of errors, or that any specific game or feature will remain available. fly99 is not liable for any loss or damage caused by platform unavailability, technical errors, or third-party service failures outside fly99's reasonable control.
fly99's collection, processing, and storage of your personal data is governed by the fly99 Privacy Policy, available at /privacy-policy. By using fly99 services, you consent to the data practices described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and forms part of the agreement between you and fly99.
fly99 reserves the right to amend these Terms at any time. Where an amendment materially affects your rights or obligations, fly99 will provide reasonable notice via email to your registered address or via a prominent notice on the fly99 website prior to the amendment taking effect. Continued use of fly99 services after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree with a proposed amendment, you may close your fly99 account before the amendment takes effect without penalty. Account closure requests should be submitted to [email protected].
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which fly99 holds its international gaming authority licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through fly99's internal complaints process shall be subject to the exclusive jurisdiction of the competent courts or arbitration bodies designated by fly99's licensing authority.
Nothing in this clause limits your statutory rights as a consumer under the laws of your country of residence where those rights cannot be contractually excluded.
For questions, complaints, or general enquiries relating to these Terms or your fly99 account, please contact the fly99 support team. Support is available 24 hours a day, 7 days a week.
Email: [email protected]
fly99 aims to acknowledge all written enquiries within one business day and to provide a substantive response within five business days. For urgent account security matters, please indicate "URGENT" in your communication subject line.
Live dealer tables, hundreds of slots, and full sportsbook — all in one RM account. Login or explore what fly99 has on offer.
21+ only. Play responsibly. Online gambling may not be legal in all jurisdictions.